Senior CRM and Customer Experience Director
Company: VirtualVocations
Location: Boca Raton
Posted on: September 16, 2023
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Job Description:
A company is looking for a Senior Director in CRM and Customer
Experience.
Key Responsibilities:
Develop thought leading research on CRM strategies and
technologies
Work with clients on strategic and tactical CRM technology
challenges
Deliver presentations at industry events and collaborate with major
CRM technology providers
Required Qualifications:
Subject matter expertise in enterprise CRM architecture and
technologies
Demonstrated understanding of cross-industry enterprise CRM
applications
Experience with CRM applications that support sales, customer
service, marketing, and digital commerce
Creating an enterprise CRM strategy with practical steps for
implementation
12+ years of experience in a CRM-related role
Keywords: VirtualVocations, Boca Raton , Senior CRM and Customer Experience Director, Executive , Boca Raton, Florida
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