Senior Customer Success Manager II
Company: VirtualVocations
Location: Boca Raton
Posted on: September 15, 2023
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Job Description:
A company is looking for a Senior Customer Success Manager
II.
Key Responsibilities:
Build and maintain strong relationships with key customer
stakeholders and executive sponsors
Manage all aspects of the customer relationship, including
renewals, account growth, and product adoption
Collaborate with internal teams to ensure customer satisfaction and
drive upsell opportunities
Qualifications:
Minimum of 7 years customer-facing experience, preferably in a SaaS
or subscription business
Experience managing $2M+ annual recurring revenue client book
Experience using Gainsight and Salesforce or similar CRM
software
Ability to prioritize and manage expectations within a fast-paced
environment
Demonstrated experience and passion for social technologies and
SaaS space
Keywords: VirtualVocations, Boca Raton , Senior Customer Success Manager II, Executive , Boca Raton, Florida
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