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Pool Care Management Discharge Plan Secretary, Case Management, Per Diem, 8A-4:30P

Company: Baptist Health
Location: Boca Raton
Posted on: May 28, 2023

Job Description:

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.

Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida, the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.


Coordinates and manages a wide range of complex and high volume patient referrals to ensure continuity of post Discharge Care, as part of the Care Management Team. This position has a significant impact on patient throughput, length of stay, patient safety and patient satisfaction. Specific duties include, frequent interactions with care managers, patients, payers, and community care providers, data entry and analysis related to insurance coverage and availability of resources, coordination of post discharge services including home health care, durable medical equipment, nursing homes, hospital transfers, transportation and services for the indigent population. Conducts post Discharge Follow-up Calls to assure post discharge services are being rendered and problem solves accordingly by contacting service providers to affect patient safety. Elicits feedback from patient/family regarding the services they received and communicates any reported dissatisfactions immediately to effect service recovery.

Estimated pay range for this position is $16.85-$21.91/ hour depending on experience.


Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: High School Diploma required. Associate Degree preferred. Prior experience in a healthcare setting. Prior additional education experience in discharge planning, billing utilization review, financial counseling or registration preferred. Ability to develop and maintain good working relationships. Ability to work in a high volume environment while maintaining high quality standards. Strong analytical and problem solving skills required. Excellent written legible and verbal English communication skills required. Ability to manage workload, set priorities, and operate with minimal direct supervision. Ability to handle moderately to highly complex problems or issues in standard and sometimes emergent situations. Secretarial experience, excellent communication skills and excellent customer service skills. Computer skills with Microsoft Word, minimum typing speed of 30 WPM required Minimum Required Experience:

Keywords: Baptist Health, Boca Raton , Pool Care Management Discharge Plan Secretary, Case Management, Per Diem, 8A-4:30P, Executive , Boca Raton, Florida

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