District Manager
Company: Valet Living
Location: Boca Raton
Posted on: May 25, 2023
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Job Description:
Grow as We Grow and Take Your Career to New Heights!Valet Living
Doorstep is the standard-setting waste and recycling collection
amenity that adds value and convenience to more than 1.8 million
apartment homes across 40 states.As a District Manager, you will be
responsible for managing the total service delivery for 20 30+
apartment communities and providing direction and oversight for
15-30+ associates (Service Valets) within an assigned district. In
this role, you will report to the Director of Operations and work
in collaboration with our sales team and ensure client satisfaction
through ongoing client engagement and oversight of a part-time
workforce responsible for trash and recycling collection on
assigned properties.Salary range: $52,000-$54,000The final
compensation offered will be determined based on various factors,
including the candidate's location, level of experience, and skill
set. As such, it may fall outside the range listed above.Bonus:
target bonus is 10% of annual salary (divided and paid out
quarterly)Company vehicle providedSchedule: This position requires
willingness to work a variable schedule which could include hours
in the morning/early afternoon and evening, depending on current
business needs. You will work from both a home office and in-field
(community properties), as necessaryEssential job duties
include:Daily Operations:Provide on-call support to associates
(Service Valets) and communitiesResponsible for recruiting, hiring,
onboarding, and training part-time associates (Service
Valets)Responsible for ensuring daily and nightly completion of
resident doorstep trash/recycle pick-up for assigned
propertiesInspect properties regularly for resident and Service
Valet complianceResponsible for creating and managing schedules for
part-time workforce and reviewing/approving timecardsManage a labor
budget of up to $150k depending on number of assigned
propertiesPerforms other duties as assignedCustomer Retention:Make
informed decisions with consideration of customer/associate impact,
ensuring maximum quality of serviceResponsible for addressing
clients and resident concerns and/or complaints with effective,
lasting solutionsCreate and maintain cooperative working
relationships and frequent communication with property staff
through daily site visits and immediate response to questions and
concernsPromote and educate property staff on new service offerings
from Valet LivingOrganizational Activities:Comply with, promote,
and train associates on all safety policies and procedures. Report
all safety incidents in a thorough and timely mannerAttend team
meetings virtually, in person, or off-site when neededAct in
accordance with organizational and quality standardsDiscuss
associates development needs and subsequently facilitate
appropriate support, coaching and/or training opportunitiesAssist
with property launches (container distribution)Qualifications:High
school diploma or GED equivalentMulti-location management
experience of dispersed workforceCustomer service and prior people
management experience (preferred in a part-time
workforce)Proficiency in MS Word, Outlook, Excel & Power
PointKnowledge of basic employment law, customer service
fundamentals, and leadership/management principlesUnwavering work
ethic, integrity, and sense of accountabilityAbility to manage
stress and adapt to changing environment, comfortable with
complexityAbility to perform effectively in environments with
frequent workload changes and competing demandsEffectively
communicate with others both verbally and writtenBuild effective
teams, hold self/others accountableAble to work with
cross-functional teams within the organizationAbility to prioritize
tasks based on clients needs (immediate response to client
concernsPhysical Requirements and Special Conditions of
Employment:This position requires that you can lift and/or carry up
to of 50lbs, walk distances of the property including up/down
stairs, bend at waist and/or knees and lift arms at/over
shoulderValid drivers license and ability to operate company
vehicle in a manner consistent with local and state rules and
regulations and company policyAbility to work outdoors and be
exposed to hot and cold temperaturesFlexibility to work variable
schedule and/or be on call during irregular hours depending on
business needsOur full-time associates are provided with the
following comprehensive, flexible benefits:Health coverage for you
and your family through medical, dental, vision plansPet insurance
plan optionsTax advantages through healthcare savings and flexible
spending accountsFinancial protection through disability, life,
accidental death & dismemberment, and business travel insurance401k
planPaid time off programSupport for continued education through
tuition reimbursementReferral bonus programAssociate and family
assistance programAssociate discount programRewards and recognition
programValet Living is an Equal Opportunity Employer that values
the strength diversity brings to the workplace. We recruit, employ,
train, compensate, and promote without regard to race, religion,
creed, color, national origin, age, gender, sexual orientation,
gender identity, marital status, disability, veteran status, or any
other basis protected by applicable federal, state or local
law.RequiredPreferredJob Industries
Keywords: Valet Living, Boca Raton , District Manager, Executive , Boca Raton, Florida
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