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Director of Sports and Wellness

Company: Boca Grove
Location: Boca Raton
Posted on: May 25, 2023

Job Description:

Boca Grove Property Owners Association is excited to announce the exceptional career opportunity of Director of Sports and Wellness. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

The Director of Recreation & Wellness reports directly to the General Manager/Chief Operating Officer and has responsibility for all day-to-day operations of the fitness, wellness, children activities and aquatics. The Director of Recreation & Wellness will lead and manage their department to ensure a superb member experience.

Continuing education and staying at the forefront of research and technology are necessary for success for his/herself and that of the staff. In addition, the Director of Recreation & Wellness will provide innovative and relevant leadership in perpetuating and fostering an educational culture of developing and producing future leaders in the department. The Director of Recreation & Wellness must have a natural style of "sincere engagement" with members and staff with a genuine love of Social Wellness.


Listen, observe, and meet key staff and members. Learn and understand the overall Boca Grove culture. BGPOA is an employer whose brand has been built on superior customer service and the successful candidate will integrate with the team and embrace the established work culture.

Understand the needs of the membership and program with insight to ensure full amenity engagement.

Create a pathway to the future with club senior department heads.

Continue to develop and integrate the BGPOA wellness platform.

Review and understand overall department goals for 2023 and the individual goals of direct reports.

Provide exceptional customer service to members and guests.

Begin the "diagnostic journey". Understand the overall strategic objectives of Boca Grove and how the Recreation and Wellness operations support the overall club vision, mission, and goals.

Ensures that all staff, including him/herself are visible and engaged with members and guests in a warm and friendly manner.

Seek new and exciting programming and opportunities to grow fitness, wellness, recreation, and aquatics in The Curve campus.

Oversees facilities and equipment to ensure safety, cleanliness, and good working order.

Initiates and promotes member presentations about fitness and wellness.

Oversees departmental programs and services to meet budget objectives and exceed member satisfaction.

Responsible for recruitment, hiring, training, scheduling, evaluations, and supervision of all personnel.

Establish and track goals for all staff. Ensure your tenured staff has a clear pathway for growth.

A person who always says "yes" to a member and then has the ability when appropriate to explain why the answer may need to be different.

Coordinates member communications including department sections of Club website and newsletter.

Oversees department POS operations to ensure accurate member billing and accurate sales/activity reports.

Assists management in implementing club policies, goals, standards, and procedures.

Advise on the maintenance, placement, and purchasing of all fitness, recreation, aquatics and playground equipment.

Responsible for implementation of departmental rules and policies and reporting of rule violations.

New member orientations and tours of the wellness facilities.

Prepare and monitor operating and capital budgets; take corrective action as necessary to help ensure budget objectives are attained.

Provides training and professional development opportunities for all staff and ensures that staff maintains all industry certifications.

Attends and contributes to weekly management staff meetings; conducts regular meetings with department staff.

Serves as the staff liaison to the Recreation & Fitness Committee.

Attends committee meetings.

Responsible for wellness staff expenses and accurate and timely payroll processing.

Maintains inventory of supplies, equipment, and retail merchandise.

The following areas report to the Director of Recreation & Wellness:

The Curve



The Hive


Navel Field

The Swarm


Five years of Fitness and Wellness Center management experience and relevant Fitness, recreation, and aquatics accreditation (CPT).

May have a bachelor's degree in exercise and sport science, physiology, kinesiology, human performance management, recreation, health, or related fields with a strong emphasis on health and fitness. If candidates do not have a degree related to the Wellness discipline, verifiable experience, and growth in wellness management (wellness/fitness) will be strongly considered.

Holds a current certification from a recognized fitness organization (e.g., ACSM, NASM, NCSA).

Excellent written and oral communications skills, strong interpersonal skills, technologically savvy, and computer literate.

Ability to work with a high level of confidentiality and professionalism.

A resume indicating progressively more responsible positions and demonstrating experience in delivering both group and individual instructional programs to players of various age groups and skill levels.


A minimum of 5 years of progressive growth and experience in (preferably) a private member owned country club with multi-dimensional operations, or a part of a high-level operation outside of the private club industry in a similar hospitality operation.

Current AED, CPR, and First Aid certifications are required.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.


Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package including association membership.

Keywords: Boca Grove, Boca Raton , Director of Sports and Wellness, Executive , Boca Raton, Florida

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