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Director of RCM Process Excellence

Location: Boca Raton
Posted on: January 24, 2023

Job Description:

Career - - Director of RCM Process Excellence ModMed United States of America Applyfor this job

  • Job Type: Full-Time
  • Function: Operations
  • Industry: Healthcare IT
  • Post Date: 09/29/2022
  • Website:
  • Company Address: 4850 Network Way, Suite 200, Boca Raton, FL, 33431 About ModMedModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Job Description -At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!
    • South Florida Business Journal, Best Places to Work 2021
    • Inc. Magazine Best Workplaces of 2020
    • Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019
    • Marketing Campaign of the Year for Telehealth - Business Intelligence Group's Public Relations & Marketing Excellence Award 2020
    • Best Use of Technology in Customer Service (Gold) - Customer Sales and Service World Awards - - 2019
    • Customer Service Department of the Year (Gold) - Customer Sales and Service World Awards - 2018 Modernizing Medicine -delivers truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that help our clients maximize their efficiencies. Modernizing Medicine is hiring a -Director of Continuous Improvement. -The -Director -will drive performance improvements and help facilitate a culture of continuous improvement throughout the BOOST organization. The Role:
      • Work with the RCM leadership team to identify and prioritize top opportunities for operational improvement.
      • Develop a roadmap for improvement and facilitate execution.
      • Drive qualitative and quantitative analysis of key performance indicators in an effort to further identify opportunities for improvement in the existing business model, processes, and structure
      • Lead the RCM process excellence and analytics functions to provide insight on business and customer performance.
      • Develop and implement recommendations to improve workflow through:
        • Automation/Innovation: Help define the product roadmap for RCM Workflow.
        • Development of SOPs and workflow standardization.
        • Refining structure for the flow of communication/information throughout the BOOST organization.
        • Eliminating waste
        • Develop metrics, structures, and processes to monitor and manage the performance of RCM.
        • Act as a change agent to instill a continuous improvement mindset.
        • Identify subject matter experts to support multi-functional efforts in process improvement, data capture and analysis, and compliance with policies & procedures Skills & Requirements:
          • Bachelor's Degree (Engineering or other analytical major preferred)
          • MBA / Master's Degree (preferred)
          • Project Management / Six Sigma Certification
          • Medical Billing & Coding Certification (optional)
          • Ability to travel up to 25% domestically and up to 10% internationally.
          • Extremely results-oriented.
          • Sense of urgency for driving results, not activity.
          • Strong analytical and problem-solving skills required.
          • Extensive project management experience and project management certification
          • Demonstrated experience utilizing and facilitating continuous improvement tools (eg Six Sigma, Lean, etc)
          • Exceptional written, verbal, and interpersonal communication skills required
          • Ability to effectively interact with team members at all levels of the organization, including remote and international locations.
          • Excellent summarization and presentation skills
          • Advanced Excel skills, including the use of pivot tables and strong knowledge of excel formulas.
          • Ability to manage and integrate information located in multiple software systems
          • 10+ years of related experience and/or training or equivalent combination of education and experience Modernizing Medicine Benefit Highlights:
            • Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
            • Employee Resource Groups -
            • Professional development opportunities including tuition reimbursement programs and unlimited access to -LinkedIn Learning
            • Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!

Keywords: SUMMIT PARTNERS, Boca Raton , Director of RCM Process Excellence, Executive , Boca Raton, Florida

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