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Corporate Human Resources Manager

Company: Bluegreen Resorts
Location: Boca Raton
Posted on: September 21, 2022

Job Description:

Job Description


The Manager, Human Resources Business Partner (HRBP) is responsible for executing the People Strategy in support of the Boca Raton headquarters at Bluegreen Vacations. This individual will essentially serve as the "one-stop shop" HR contact for the senior leaders he/she supports to deliver exceptional, high-touch HR partnership and people strategy.

This individual will deliver people and organizational solutions from an enterprise viewpoint and measure/monitor the needs of associates by building and developing relationships across all levels of the organization. The HRBP will utilize diagnostics to address and understand organizational dynamics, implement and refine long and short term continuous improvement activities while managing day-to-day people issues.

The Business Partner is a highly effective leader with the ability to build strong relationships with all levels of associates within the organization. This position carries the expectation of being highly influential and motivational within the organization.


* Act as a single point of contact for internal clients.
* Support internal clients in achieving their business goals.
* Help HR Centers of Excellence to deliver state of the art Human Resources processes.
* Provide instant and immediate feedback on all HR processes procedures and initiatives.
* Lead change management projects for internal clients and human resources.
* Design robust succession pipelines and support talent management for the hospitality organization.
* Act as the independent advisor for associates in tough situations.
* Act as the project manager for large cross functional change management projects.
* Provide supervisory direction, leadership, effective solutions and training to business leaders on matters including, but not limited to, workflow planning, succession planning, associate and leadership development, escalated associate relations matters, talent acquisition support, and strategic planning.
* Analyze metrics and trends with HR.
* Work with field HR Managers to ensure site compliance with HR requirements, including, but not limited to new hire on-boarding, payroll and benefits processes.
* Investigate associate complaints and other serious matters in accordance with Company policy and applicable laws, with guidance when necessary from FP, HR; provide guidance and recommendations for problem resolution to Company leadership.
* Work with field HR Managers and operations managers on elevated associate leave of absence matters to ensure compliance with FMLA, ADA or other applicable laws.
* Provide guidance to human resources on a daily basis and communicate with line management.
* Watch and report plans on workforce and succession.
* Identify training needs for individuals and teams. Develop and lead projects relating to people development and support associate engagement and retention efforts.
* Work closely with associates and management to build morale, improve working relationships, and increase retention rates as well as productivity.
* Make suggestions for new HR strategies.
* Set challenging HR goals with a close cooperation with HR and internal clients.
* Sell HR projects and initiatives to internal clients and getting their buy in.
* Develop succession plans and manage the performance management cycle for internal clients.
* Be the contributing team member of HR project.
* Design cross functional development programs and cooperation with Talent Development team.
* Keep HR processes in a full compliance with the legal and regulatory internal external framework.
* Identify and analyze operational/associate trends and statistics on a regular basis; brainstorm with senior leadership and field HR Managers on methods of improvement and/or sharing of best practices.

* Provide recruiting and hiring assistance to management on an as needed basis.

* Provide support as necessary to new office openings, closings, acquisitions, downsizings, reorganizations and other special projects as assigned by Senior leadership.

* Provide training on employment laws, HR-related procedures, Company policies and other leadership initiatives.

* Assist Boca leadership with the performance management process; provide support in the form of training and counseling on proper discipline, documentation and development techniques; review and draft, as necessary, written disciplinary documentation and recommendations to terminate associates.
* Proactively consult with leadership on associate, managerial, organizational and business issues that impact performance and achievement of objectives.
* Assist senior HR leadership and Senior Corporate Counsel by gathering information to respond to agency charges and complaints, attorney demands, EthicsPoint complaints, arbitrations and lawsuits; assist outside counsel directly when requested.
* Conduct climate assessments as needed or requested by Senior leadership and provide operation analysis and recommendations for improvement.
* Partner with Talent Development team, as necessary, to ensure staffing needs are addressed and sustained to ensure business continuity and achievement of business goals.

* Review, interpret, administer and ensure compliance with employment laws and company policies and procedures; provide guidance on the interpretation and application of company policies and procedures.
* Conduct exit interviews, analyze data, identify trends and develop strategies for minimizing turnover and improving associate engagement.

* Assist senior HR leadership with crisis management support, as necessary.

* Effectively balance the needs of multiple sites, direct reports and priorities.


* Bachelor's Degree preferably with specialty in Human Resources or equivalent combination of education and related work experience.
* 5-8 years progressive HR experience with a minimum of 5 years management experience.
* Hospitality or Timeshare background strongly preferred.
* Proven leadership track record in guiding team members towards desired outcomes, setting high performance standards and delivering quality service.
* Exceptional written and verbal communication skills, presentation and public speaking skills.
* Visionary leadership style
* Strong analytical, diagnostic and problem-solving skills.
* Excellent organizational and strategic planning skills.
* Proven relationship building and consultative strengths; ability to establish and maintain customer relationships and build trust and respect by consistently meeting and exceeding expectations.
* Ability to effectively manage multiple projects, issues and deadlines.
* Experience effectively coaching others through complex, difficult and emotional issues.
* Experience developing and sustaining relationships across multiple levels of the Company.
* Highly collaborative, innovative and creative in approaching and accomplishing all work.
* Strong associate relations skills with a proven track record of handling compliance issues with a high level of independence and objectivity.
* Organizational design experience preferred.
* SHRM Certification or comparable certification/education required.
* PC proficiency in MS Office Suite, HRIS systems (Dayforce preferred).

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidates must be willing to submit to a background check/drug test. EOE/DFW

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Other details

* Job Family : Human Resources Leadership
* Job Function : Bonus and Merit
* Pay Type : Salary
* Employment Indicator : Regular
* Travel Required : No
* Telecommute % : 40
* Required Education : Bachelor's Degree#06022021

Keywords: Bluegreen Resorts, Boca Raton , Corporate Human Resources Manager, Executive , Boca Raton, Florida

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