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Brand Manager (Remote)

Company: kushco
Location: Boca Raton
Posted on: May 12, 2022

Job Description:

DescriptionWarehouse Goods is the leading North American distributor of vaporization devices, which are one of the world's fastest growing consumer products. Warehouse Goods was founded in 2005 and quickly became known for exemplary customer service, unique product line, competitive prices, and unparalleled educational resources. Known to customers as Vape World, Warehouse Goods has continued to experience rapid growth - requiring frequent additions to its world-class management team.Role: VapeWorld is looking for a Brand Manager with strong communication and organization skills to support the growth of Brands in the VapeWorld family. This will involve coordinating and communicating with Brand Executives, as well as multiple departments at Vapeworld. The ideal candidate will be a self starter, and someone who can manage a very sophisticated and robust Onboarding plan. They will also need to be persistent, yet patient in getting information, and getting the Brand Onboarded. The Brand Manager will report directly to the COO, with a dotted line to the Director of Marketing.Responsibilities:Corporate on boarding for new vendors/manufacturers/brandsReview contract and note all requirementsSet up fulfillment, backend order processing and customer serviceWork with IT to ensure phones, chats, cases and orders and flowing properlyWork with accounting to ensure billing is proper for fulfillment and servicesCompile training materials and Customer Care Representative SOP for brandsTrain, oversee, and perform reviews for customer care representativeMonitor brands online (forums, customer feedback) provide this information to corporate contact and marketingLiaise with Corporate contact to ensure satisfaction levels are high and benchmarks are metEnsure we are adhering to contractual obligationsWork with sub-distributors, train and ensure they adhere to guidelinesMonitor online landscape for MAP pricing and guidelines - update authorized seller sheetProvide reports and monthly customer care calls to corporate contactsAssist with manufacturing reports and communication (defects, failure analysis, counterfeit information)Work with corporate billing/account contact to answer any and all billing inquiriesBrand Specific Involvement:Plan, develop and direct marketing efforts for a particular brand or productCreate strategies to take advantage of market opportunitiesConceptualize strategic initiatives and implement details of a campaignAnalyze sales data to update a brand or category portfolio, determine new products and delete under-performing productsWork closely with departments such as manufacturing and R to consult on package and product as it relates to brandingWrite reports, specifications and creative briefsEnsure brand communication for areas of responsibility are consistent with the company and brand positioning.Qualifications:Organization and project managementKnowledge of MS Office, including Excel, Word, and PowerpointExcellent communication skillsAbility to communicate with Management of external brandsCollege degree preferred#LIRREMOTE

Keywords: kushco, Boca Raton , Brand Manager (Remote), Executive , Boca Raton, Florida

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