Manager, Resource Management
Company: Deloitte
Location: Boca Raton
Posted on: May 12, 2022
Job Description:
Key Role Description
The Deployment Manager is a seasoned, highly effective,
outcome-driven resource management professional who is responsible
for the delivery of all deployment-related advisory services to the
designated business area(s).
The Deployment Manager will directly advise the Offering Leader and
other designated business leaders on practice deployment -
specifically on how deployment for the Offering or practice area
can be maintained and optimized in support of business and Talent
priorities.
In addition to providing direct support to business leadership, the
Deployment Manager will also be responsible for assisting the
Offering Portfolio Deployment Leader on key deployment and
operational activities and priorities. This includes:
- Execution of RM processes and the overall delivery of RM
services to the business - primarily in alignment with the
Offering, but also in support of Offering Portfolio and national
business needs
- Driving collaboration with other key Talent and operational
roles to support forecasting and workforce planning activities for
the Offering or other designated business area(s)
- Advancing collaboration and integration with OP-aligned USI RM
professionals
Job Responsibilities
- Advise business leaders on opportunities to optimize deployment
strategy and operations in support of evolving business and Talent
priorities
- Maintain deep understanding of full deployment landscape for
the designated business area by analyzing deployment data,
leveraging business relationships, and gathering key information
from RM team
- Maintain broad understanding of Offering Portfolio deployment
status to gain Offering-specific context and to drive
cross-Offering staffing, as appropriate
- Maintain knowledge of business and cross-business areas where
similar market offerings and skillsets may be aligned, including
current supply and demand status
- Identify future demand surges and supply shortages by level,
skill, and/or industry, and develop recommendations for mitigating
any misalignment of supply and demand
- Collaborate with Talent Business Advisor, Finance, and Evolving
Workforce to develop and maintain a workforce plan for short-term
and long-term needs across all Talent models and Talent pools
- Support Offering Portfolio Deployment Leader in driving
collaboration across all RM teams and geographies to ensure
seamless, timely, and high-quality deployment support for the
business
- Provide ongoing guidance to Engagement Staffing Manager (ESM)
Team on how current business considerations within designated
business area should be factored into deployment decisions
- Partner with Offering Portfolio Deployment Leader to provide
guidance to ESM Team in supporting deployment needs for large,
cross-portfolio, cross-business, and/or global engagements
- Assist Offering Portfolio Deployment Leader with RM service
level activities such as gathering and consolidating stakeholder
feedback and providing recommendations for service delivery and
process improvement opportunities
- Support Offering Portfolio Deployment Leader in RM and Talent
collaboration efforts to ensure integrated Talent support and a
seamless Talent experience for the business
- Advise business on deployment-related communications for
business audiences, supporting the production of content, as
appropriate
- Serve as a Coach for Engagement Staffing Managers and
Deployment Specialists
- Provide leadership and representation for designated business
area, as needed, for ongoing RM technology initiatives, including
the STAFFIT program, US RM reporting solution, RM knowledge
management sites, and the RM components of Talent on Demand
- Provide recommendations to Offering Portfolio Deployment Leader
on development opportunities for RM professionals and support the
development and delivery of learning content
- Lead and support business and cross-business deployment
initiatives to improve our overall RM capabilities, drive more
value for the business, and advance our RM vision
Key Experiences & Demonstrated Competencies
A successful candidate will have the following demonstrated
experiences and competencies:
- Advising executive or senior-level business leaders on
operational decision-making and the development of effective
deployment policy and/or strategy
- Analyzing broad sets of deployment data to identify meaningful
trends, root causes, or opportunities for operational
improvement
- Anticipating operational risks and issues and driving action to
avoid or minimize the business impact
- Collaborating with teams to deliver broad scope of HR and/or RM
services
- Managing a broad scope of responsibilities by prioritizing
work, leveraging team members, and managing stakeholder
expectations effectively
- Maintaining a high-level of productivity and delivering strong
value in a role with an unstructured working environment and/or
work products by proactively identifying which outcomes or which
work to pursue in alignment with highest business/Talent priorities
and driving that work to completion
- Communicating clearly and concisely with an executive-level
audience, in writing and orally
- Preparing executive-level presentations designed to tell a
story and influence an outcome
- Strong critical thinking and problem-solving skills, including
the ability to identify the relevant business factors and
prioritize them accordingly
- Strong conflict resolution, negotiation, and influencing
skills
- Ability to manage confidential information appropriately and
with discretion
- Ability to identify Talent-related risk and consult with
appropriate leaders and teams to determine appropriate course of
action
- Strong proficiency with core professional competencies,
especially: attention to detail, responsiveness, follow through,
flexibility, and tact
- Strong proficiency with MS Office tools on Windows platform:
Excel, Word, PowerPoint, Outlook, SharePoint, Notes, and Teams
- Must be legally authorized to work in the United States without
the need for employer sponsorship, now or at any time in the
future
Additional Qualifications
- Bachelor's degree or equivalent
- Minimum of 8 years of professional work experience, with a
strong preference for client service experience in a professional
services organization
- Minimum of 2 years of resource management-related experience in
a professional services organization
- Ability to travel to alternate work locations periodically, as
needed by the business
EA_RM_ExpHire
Keywords: Deloitte, Boca Raton , Manager, Resource Management, Executive , Boca Raton, Florida
Didn't find what you're looking for? Search again!
Loading more jobs...