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Account Manager

Company: Cross Country Healthcare
Location: Boca Raton
Posted on: September 5, 2020

Job Description:

BASIC PURPOSE: The Account Manager (AM) will have the primary responsibility for daily management of facilities within assigned territory. This includes but is not limited to management of positions, candidate submission, confirmation, issue resolution and ensuring excellent customer service is provided. The AM is responsible for maintaining maximum productivity of all facilities within the assigned territory. Responsible for developing and maintaining optimal rapport with client contacts through utilization of a self-directed functional team concept. -- Act as liaison between Recruiters and facilities Understand the needs of the facility and match appropriate candidates to their open positions Aggressively "sell" the health care professional and Cross Country to facilitate job interviews Communicate and negotiate with internal and external clients Confirm contract details with facilities and Placement Consultants Build a strong working relationship with all Cross Country teams / departments Function in collaboration with Cross Country Staffing Team members (Account Management, IVS Managers (if applicable), Clinical Liaison, Recruitment, Sales, Payroll & Billing) to effectively manage facilities needs. Information should be disseminated to the appropriate teams Monitor production of aligned associate and ensure all duties are performed accurately and in a timely manner, concerns to be escalated to Manager for Account Management Ensure and provide appropriate coverage (i.e. backup) when aligned Associate or colleagues are out of the office Other duties as assigned, with or without accommodation

Keywords: Cross Country Healthcare, Boca Raton , Account Manager, Executive , Boca Raton, Florida

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