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Project Manager - Digital Experience Delivery

Company: Modernizing Medicine, Inc.
Location: Boca Raton
Posted on: August 30, 2020

Job Description:

At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!Best Use of Technology in Customer Service (Gold) - Customer Sales and Service World Awards-- - 2019Customer Service Department of the Year (Gold) - Customer Sales and Service World Awards - 2018South Florida Business Journal Fastest Growing Technology Company - 2016 - 2018Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019Deloitte's Technology Fast 500 - 2015 - 2017Customer Success Team of the Year by SIIA's Company CODiE - 2017People's Choice UX Award for modmed-- Kiosk - 2017Modernizing Medicine is delivering truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that maximize office interactions, patient visits, collections and reimbursements.Modernizing Medicine seeks a motivated, collaborative and creative professional to join our growing Digital Experience Project Management Office (PMO) team. In this role of a Project Manager for Digital Experience Delivery, you will provide project management leadership for medium to large initiatives which have technology and business impact to Modernizing Medicine. You will be fully responsible for coordination of numerous resources and tasks cross-functionally to ensure proper delivery of project timelines. You must leverage our Project Management Framework while helping to improve its practices along the journey.You will support a Digital Transformation program and the business in defining the business cases, benefits to be gained from the investment, and then work with the project team to manage the scope, schedule and budget necessary to deliver the implementation of both tactical and strategic technology projects from initiation through closing.The Role:Utilize strong business acumen and leadership presence.Coordinate tasks across many departments and ensure proper follow-up.Drive the project vision forward with enthusiasm and confidence.Ability to create cohesive project teams with clear goals and objectives.Have a successful track record with holding project teams accountable for deliverables.Create clarity in complex discussions and expedite decisions quickly.At least 5-7 years of experience working in a PMO / as a PM leading technology delivery and/or digital experience projects.Have an understanding of technical and business audiences and how to communicate with them.Ability to develop KPIs and measurable business benefits and ensure proper tracking and reporting to measure project success.Skills & Requirements:RequiredSalesforce knowledge and SaaS implementation/integration projects experience.Bachelor's Degree in management information systems, business administration or a related field.Strong critical thinking and analytical ability with attention to detail, with the ability to articulate project and business strategies and details to the project team and stakeholders.Have 2-4 years of experience managing medium to large size technical, operational and business projects, with varying complexity.Partners with Business Owners, team members and other key personnel across various departments to develop and maintain technology, business improvement, and organizational readiness projects.Facilitate requirements elaboration of the business problem with business units to ensure a clear understanding of the problem and business vision is defined with quantifiable measures.Ensure project plans and related activities support key organization business objectives.Facilitate appropriate communication methods and tracking tools to ensure identification and management of risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget and detailed project documentation.Serves as primary point of contact and escalation point for project team.Facilitate resolution project issues to meet productivity, quality, and customer satisfaction expectations.Develop, lead, and execute organization readiness activities, including clear and detailed plans or checklists for testing, communications. training, adoption, technical cutover, go-live, and post go-live support.Responsible for overseeing and consolidating overall project status reporting to executive management and project teamsWorking with our Digital Experience (Product) Managers, evaluate, negotiate, and prioritize work requests for effective resource managementContribute to, support, and promote identification of best practices, and use of all project management tools, techniques, and methodologies within PMOResponsible for leveraging and promoting to all relevant PMO policies and procedures.Support and assist team members in process improvements.Excellent attitude and strong stakeholder managementTeam player, creative, and highly organizedThrive in a fast-paced, dynamic, high-tech environmentPreferredProject Management Professional (PMP) certification in good standingAgile certifications such as: Scrum master or PMI-ACPSalesforce knowledge and implementation experienceModernizing Medicine Benefit Highlights:Your compensation is a combination of an hourly rate and bonus potential.Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts.Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!

Keywords: Modernizing Medicine, Inc., Boca Raton , Project Manager - Digital Experience Delivery, Executive , Boca Raton, Florida

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