Senior Network Operations Engineer
Company: SBA Communications
Location: Boca Raton
Posted on: September 18, 2022
Are you looking for:
A flexible schedule?
A unique remote work policy?
401K program with company match?
Ownership of a well performing stock?
19 days of Paid Time Off (PTO)?
Cellular Phone discounts?
SBA is one of the top 20 Real Estate Investment Trusts (REITs)
based on market capitalization. Since 1989 SBA Communications has
been a leading independent owner and operator of wireless
communications infrastructure. Currently in 16 countries and
growing, we are seeking career minded individuals who want to feel
valued and work in a fast-paced company. You can search our
openings, review our benefits, and learn more about SBA
Communications by clicking on the link. https://www.sbasite.com
Your Next Career Opportunity - Senior Network Operations
EngineerThe primary function of this position is to execute and
complete complex projects which include network integrations; First
office applications of new devices, products or software; testing
of new products and software from an operations perspective; and
working with equipment vendors to resolve complex systemic issues.
This position is also responsible for acting as the second highest
technical level within the Network Operations department.What You
Will Do - Primary Responsibilities
Provide all provisioning of Gateway/Controller box for all lines of
business including DAS equipment, tower lighting equipment,
generators, small cell, Wi-Fi and other owned and managed
Responsible for commissioning and acceptance of new sites, backup
power (BUP) and retrofit, which includes working with vendor and
other third parties in support of the BUP and Build to Suit
Perform alarm validation before moving sites from the commissioning
server into the production environment.
Act as the highest level of escalation for any issues surrounding
the configuration of other DAS equipment which includes IP
addressing of the DAS equipment and any other equipment as
Provide on call support service to troubleshoot all provisioning
and complex issues that are out of the NOC's scope.
Support new and emerging products and services; develop technical
job aides while ensuring the integrity of any new service SBA may
Act as a technical leader in the identification of difficult and
critical network issues.
Serve as an authoritative source of technical direction for Network
Act as a technical advocate of Network Operations and represent
operational stakeholders in RFP reviews, architecture planning and
Work with the Engineering and Operations tams to develop processes
and procedures pertaining to new equipment and new service
Create and provide reports on network uptime metrics.
Recommend and periodically review technical field service alerts
for increased network performance and improved customer experience.
Establish short- and long-term goals for technology solutions and
influence positive change.
Train other team members on new products and services including
network devices or operating systems.
Complete circuit provisioning and User Acceptance Testing
Work closely with vendors and other teams to resolve complex
systemic issues and review activation/closeout checklist.
Work cross functionally with other team members and groups within
Prepare and maintain accurate technical documentation of network
Other projects and duties as assigned.
What You'll Need - Qualifications & Requirements
Bilingual in English/Spanish preferred
Bachelor's Degree Engineering or computer science related degree
and 5+ years Related Network experience and/or training
Five to seven years of experience in DAS operations, IP Networking
and supporting Internet Service Provider (ISP) and IXP.
Expertise in switching, routing and transport technologies and
concepts, particularly as related to Network services.
High level of experience of troubleshooting various network related
services DHCP, DNS, TFTP, FTP, NTP, SSH, SMTP and SNMP.
Proficient in networking technologies to include but not limited to
MPLS, BGP, ISIS, OSPF, SNMP, HSRP and Ethernet.
Experience with JUNOS, IOS, Sunrays Appliances/Windows Terminal
5+ years troubleshooting higher level network hardware.
Demonstrated knowledge and advanced proficiency working with
Microsoft Office Suite software including Microsoft Word, Microsoft
Excel, Microsoft PowerPoint and Microsoft Outlook.
Domestic Travel 10% of the time Visit data centers, DAS sites, and
other future sites.
Valid Government Issued Driver's License
CCNP - Cisco Certified Network Professional
Information Technology Infrastructure Library (ITIL)
Other CCIE (Written - Past or Present)
Keywords: SBA Communications, Boca Raton , Senior Network Operations Engineer, Engineering , Boca Raton, Florida
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