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IT Support Engineer

Company: Creative Financial Staffing LLC
Location: Boca Raton
Posted on: January 15, 2022

Job Description:

Position: IT Support Engineer ABOUT THE COMPANY:Our client is a leading Managed Service Provider near the Boca Raton, FL area. They are seeking a full-time, permanent IT Support Engineer to join their growing team of IT professionals! Here are a few reasons why you should apply: Fantastic opportunity for training, growth and exposure to a variety of technology. Collaborative, team-oriented environment everyone works together to achieve the goals of the organization. Fun work culture with a variety of team events and activities. JOB DESCRIPTION: In this role, you will be providing IT support for mid-sized businesses in a variety of industries through the South Florida area. You'll be utilizing a ticketing system and RMM tools, providing basic network and server monitoring support, setting up new workstations & equipment, software upgrades/patches, managing backups, and basic systems administration. Great opportunity to work with a variety of tech! PREFERRED EXPERIENCE: 2+ years of experience doing IT Support, Systems/Network Administration or a similar role. Experience with using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar. Knowledgeable of basic networking with LAN/WAN, routers, switches, firewalls and access points. Knowledgeable of Microsoft Office 365, Windows Server, Active Directory, etc. Knowledgeable of backup/storage solutions and disaster recovery. Comfortable providing technical support via phone, email or remote monitoring tools. Strong communication and interpersonal skills. Strong customer service skills. BONUS EXPERIENCE: Certifications such as CompTIA, Cisco or Microsoft Azure. Experience with Cisco, Cisco Meraki, Palo Alto, VMware, SD-Wan, SIEM, IDS/IPS, VPN, Azure, AWS, Experience working for a Managed Services Provider (MSP) Experience support data centers, enterprise networks or cloud solutions. LOCATION: Boca Raton, FL area BENEFITS: Medical/Dental/Vision Insurance, Retirement Plan w/ 4% match, PTO, Growth Opportunities, Paid Training, etc. #CFS2021

Keywords: Creative Financial Staffing LLC, Boca Raton , IT Support Engineer, Engineering , Boca Raton, Florida

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