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Oncology Patient Coordinator, Admin and Billing, FT, 8:30A-5P

Company: Baptist Health
Location: Boca Raton
Posted on: September 22, 2022

Job Description:

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.Baptist Health South Florida is once again one of the 2019 Fortune 100 Best Companies to Work For! This is the 19th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2019-2020 Best Hospitals report and have been honored as one of PEOPLE's 2019 50 Companies That Care by PEOPLE magazine and Great Place to Work.Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!Description:Coordinates patients appointments with multiple domains (office visit, diagnostics, treatment, etc.) Obtains and verifies necessary demographic and insurance information while ensuring data accuracy. Maintains effective interpersonal skills dealing with others, including patients, families, employees ,and medical staff. Customer service expectations include meetings and/or exceeding departmental service (80/20 of calls answered with 20 seconds), abandoned call rate of less than 5%, individual quality assurance and productivity goals.Estimated pay range for this position is $15.57- $20.24/ hour depending on experience.Qualifications:Degrees:
High School,Cert,GED,Trn,Exper

Additional Qualifications:
Experience in Healthcare and/or significant Customer service setting, physician practice preferred. Working knowledge of Microsoft office and scheduling systems (i.e. Net Access, Centricty, Pathways Healthcare scheduling, Aria, Soarian, Millenium, etc.) Medical terminology required. Experience with handling high call volumes. Excellent verbal and written communication. Excellent interpersonal and customer service skills. Must be detailed- oriented and able to multi-task in a fast paced environment. Bilingual (English/Spanish) highly preferred.

Minimum Required Experience:

Keywords: Baptist Health, Boca Raton , Oncology Patient Coordinator, Admin and Billing, FT, 8:30A-5P, Accounting, Auditing , Boca Raton, Florida

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